Original topic:

Having to press the menu button twice to get it to pop up in order to close unwanted apps, and passwords not auto filling

(Topic created: 07-25-2025 08:01 PM)
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userWWsybVCUSS
Constellation
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Galaxy S Phones

Since the last update I'm having to press the menu button twice to get it to pop up in order to close unwanted apps. Saved passwords are not auto-filling. Anyone else having issues? 

1 Reply
Mujibar
Honored Contributor
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Galaxy S Phones
Since you didn't specify, I'm going to assume you're referring to the One UI 7 update. Make sure to clear device cache, if you haven't already:

1) Turn off your device.

[Your device may need to be connected to a powered USB device (ex: computer) before proceeding to the next step.]

2) Press and hold the Volume Up button and the Side/Power button until you feel a vibration and the Samsung logo appears. Let go of the buttons.

3) You will now be in Android recovery. Use the Volume buttons to highlight "Wipe cache partition."

4) Press the Side/Power button to execute.

5) Use the Volume buttons to highlight "Yes."

6) Press the Side/Power button to execute.

7) "Reboot system now" will already be highlighted. Press the Side/Power button to execute.


Also refer to this post for best practices after an update:

https://us.community.samsung.com/t5/Tips-Tricks/Best-Practices-After-an-Update/ba-p/3200871?src=Shar...