I just got a brand new galaxy s20. I'm on wifi, the strongest wifi available. I was so excited but now my phone won't download snapchat, Instagram, or any other app. This is such a disappointment. I'll have to take this phone back if we can't figure out how to make it work correctly. Especially after paying 1000 for phone that doesn't even download applications.
Hi everyone....please try this if you are having problems downloading or updating from the Google play store on a 5G phone. First you will need to go to mobile connections and change your network mode from 5G to LTE. Then delete your cache from Google play services and your data & cache from the play store. Power off your phone(not Restart), then turn it back on. Now you should be able to download and update in Google Play Store again. Being told from Tmobile and Samsung that the problem is with 5G and solution is in the works. Hope this fix works!!!
