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12-10-2020
05:39 AM
(Last edited
12-15-2020
05:33 PM
by
SamsungJoJo
) in
I purchased an unlocked Galaxy S20 Ultra 5g from Samsung with for Verizon but it will not work with Verizon's 5g network! Has anyone else experienced this or found a solution? Verizon told me to contact Samsung and Samsung told me to contact Verizon 🙄
Solved! Go to Solution.
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12-10-2020
08:03 AM
(Last edited
12-15-2020
05:34 PM
by
SamsungJoJo
) in
2 things
one, you may not even have 5g in your area or on your phone.
two, go to Verizon and have them install a free, new SIM. Samsung may not have installed one, or they may have used one from a different carrier.
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12-10-2020
08:13 AM
(Last edited
12-15-2020
05:34 PM
by
SamsungJoJo
) in
I will try that thanks, and I checked the coverage map and I do have 5g coverage
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12-10-2020
09:10 AM
(Last edited
12-15-2020
05:34 PM
by
SamsungJoJo
) in
Following.. I'm in the same boat- only receiving LTE+, no option to switch to 3G/4G/5G in the connection settings.
Not sure if everyone else is experiencing the same. Seems like everyones still waiting on the update from Samsung 🤷:male_sign:
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12-10-2020
09:31 AM
(Last edited
12-15-2020
05:35 PM
by
SamsungJoJo
) in
It is my understanding LTE + is the symbol for Verizon's version of 5G UW--at least on non updated UI 2.5 devices.
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12-10-2020
10:28 AM
(Last edited
12-15-2020
05:36 PM
by
SamsungJoJo
) in
Im actually really glad you mentioned that @Cheyennehoofhearted . I've been on wifi most the time and it seemed slow when I tested it before going to Verizon and switching my old SIM to the new 5G one. Does seem to be working fast again now, thanks😅
Hopefully I'm not imagining it. Hope everyone else's works too 👍
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12-15-2020
03:34 PM
(Last edited
12-15-2020
05:36 PM
by
SamsungJoJo
) in
I went to Verizon last night and they put a 5g Sim card in my phone and as of right now I still only have LTE + 🤷:male_sign: anyone else? Will the update solve it?
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12-21-2020 08:52 PM in
Galaxy S Phones![](/skins/images/D94E86EFA4A777D01DA2CBBEA940FE98/responsive_peak/images/icon_anonymous_message.png)
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12-22-2020 02:16 AM in
Galaxy S Phones- Mark as New
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01-25-2021 05:50 PM in
Galaxy S Phones![](/skins/images/D94E86EFA4A777D01DA2CBBEA940FE98/responsive_peak/images/icon_anonymous_message.png)