Data roaming disabled

[Rob_s]

on my s20 fe phone which is on a public mobile plan with canada us and mexico included I am completely missing the settings to turn on data roaming.  Under mobile networks all I have is

roaming state

Not roaming

And both are grayed out.  I have switched Sims to my wife phone and data roaming works on her phone with my sim

I have spoken to a very helpful tech support at public mobile and he had me do some resets which did not help

Any ideas?

[Mujibar]

Sorry, this is the US Samsung Members community. You should ask your question in the Canadian community:

https://www.samsung.com/ca/apps/samsung-members/

[Supercars]

Why the canadian community and not the American community

[Mujibar]

Because the OP is in Canada, with a phone on a Canadian carrier.

[jbmlññ]

😮😮😮

[kimberleigh]

There is no roaming anymore

[Rob_s]

Roaming is whenever you are connected to a provider that is not your own.   Some plans allow you to connect to other providers when your own does not have a tower nearby.

My wife S21 has these options, and every other phone I have had has these options.   

[meself]

In general roaming is done automatically but depending on coverage its not used often

[Mujibar]

It is for me. T-Mobile partners with other carriers to provide continuous service. When you're on a partner network, it displays as roaming. In my area, that can happen a lot.

[meself]

True carriers do that o dont see it being a issue for op