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Original topic:

Can't measure Heart rate, stress, blood oxygen

(Topic created: 05-03-2022 06:54 AM)
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userDkbtDrjsvX
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Galaxy S Phones
Samsung Health app does not seem to be able to access the heart rate sensor 

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Who_Dis
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Galaxy S Phones

this is a known issue. Are you using S10?

if so, wait for an update as far as I am aware.

if you are using another device then reproduce the issue then report to samsung members app > get help > error report.

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3 Replies
Oxford
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Galaxy S Phones
Which phone, which version of Android, which version of One UI, which watch?
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Solution
Who_Dis
Neutron Star
Options
Galaxy S Phones

this is a known issue. Are you using S10?

if so, wait for an update as far as I am aware.

if you are using another device then reproduce the issue then report to samsung members app > get help > error report.

userDkbtDrjsvX
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Galaxy S Phones
Thanks, I have a S10
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