Definitely concerning behavior

[usmctsc7]

I purchased my Galaxy ring in February of 2025, meaning it's not even been a full year of ownership. For the first 9-10 months the ring seemed to last the typical rated 5-7 days on a single charge. However, for the past few weeks I've noticed it consistently lasting only 3 days. I checked forums and updated the software, which expressly mentioned it's to address a known battery concern. This was about 2 weeks ago. Today, the ring did not last a full 2 days. Any advice? Thanks.

[meself]

Not sure how often the ring gets updates but if you saw mention a uodate is coming to address the battery it would be in the next update perhaps

[usmctsc7]

Thanks for your response. But as you can see in the image, the update made 2 weeks ago, version ending in YK3, was for battery stability. I had to have the Wear app check for this update availability after I read the forums stating it might be available. Did I address your statement?

[meself]

Might try submitted feedback

[usmctsc7]

You mean in these forums? Not familiar as I don't use often.

[meself]

Feedback is in the bottom tab under support right tab

[usmctsc7]

Thanks. I'm not sure I did it right as it didn't seem to allow me to specify which device. And at the submission screen it appeared to log my phone. Not sure about the ring.

[meself]

submit feedback or an error report for your Samsung Watch, use the Galaxy Wearable app on your phone or tablet by navigating to Menu > More (three dots) > Settings > Contact us > Error reports, selecting your device, describing the issue, ensuring system logs are included, and tapping send, ideally within 15 minutes of the problem occurring. 

Using the Galaxy Wearable App (Recommended for Errors)

This method sends detailed logs to Samsung for troubleshooting. 

Launch App: Open the Galaxy Wearable app on your connected phone.

Access Menu: Tap the Menu icon (three lines or circle) in the bottom center or top left.

Go to Settings: Tap More (three dots) in the upper right, then Settings, and then Contact us at the bottom.

Start Report: Tap Error reports.

Select Device: Choose your Galaxy Watch from the list.

Describe Issue: Tap Frequency and select how often it happens, then type your detailed description in the text box.

Attach Files (Optional): Tap the paperclip icon to add screenshots or voice recordings.

Send: Ensure Send system log data is checked and tap the Send arrow (paper plane) in the top right corner. 

[usmctsc7]

I didn't see this at first. I'll go try it. Thank you 🙏