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Original topic:

Phone restarts everynight

(Topic created: 05-21-2019 06:01 AM)
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userJlkij7dicf
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Galaxy Note Phones

Every night my phone restarts itself I have tried everything I have reset the setting restart my phone I have no clue what else to do I have been late a number of times because my phone has restarted itself and my alarms wont work 

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Solution
Robert3301
Halo
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Galaxy Note Phones

Try going into your device care app and click on the 3 dots in upper corner and make sure your auto start is off hope this helps.

usersZufr5Wdq0
Constellation
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Galaxy Note Phones

Good catch.  It solved my same problem too

userlRTsaKqUM1
Constellation
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Galaxy Note Phones

EDIT: Nevermind i found it in settings, i was just dumb, sorry. And yes it did solve my issue, so thank you ^^ 

 

where can i find my care app? what is that? if you could please explain it by steps i would very much appreciate it, i looked through my phone there is no care app, i believe and i'm having the same problem you had. 

Samsung_btXYixB
Constellation
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Galaxy Note Phones

My phone battery dies quick I want to know how to fix that problem

SamsungRei
Community Manager
Community Manager
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Galaxy Note Phones

You can use the following information to optimize your battery performance. https://www.samsung.com/us/support/answer/ANS00078987/



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userneYzOHb1fw
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Galaxy Note Phones

I'm having exactly the same problem with my A40. I've tried uninstalling various apps,  but to no avail.

Can anyone help - please?

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MrQue
Honored Contributor
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@userneYzOHb1fw Does this issue still happen when your phone is in safe mode?

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userneYzOHb1fw
Constellation
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I don't know unfortunately,  as I don't know how to switch to safe mode

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MrQue
Honored Contributor
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Galaxy Note Phones

@userneYzOHb1fw Can you send me a private message using this link here? Provide the following information.

  • Model Number
  • IMEI Number
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