JUMP TO SOLUTION Solved

Original topic:

Not able to turn off Two-Step verification

(Topic created: 08-13-2020 11:16 AM)
2112 Views
user5aK2SoOrbV
Cosmic Ray
Options
Galaxy Note Phones

Hello all! Somehow, my two-step verification got turned on in my Samsung account and there is no option or toggle to turn it back off. Anyone have any suggestions on how I go about turning it back off? Thank you!

0 Likes
Reply
2 Replies
Solution
Je655
Red Giant
Options
Galaxy Note Phones

I think Samsung has made this a mandatory security feature. This is because there were to many security issues with just a password protecting Samsung users accounts.

I would recommend you mark your device as trused when signing in and to copy your back up codes.

If you want to learn more about 2FA i would recommend looking at this post by Samsung

 

https://us.community.samsung.com/t5/News-and-Announcements/Tip-Keep-your-Samsung-Account-safe-and-se....

user5aK2SoOrbV
Cosmic Ray
Options
Galaxy Note Phones
Yeah, Samsung replied via email to me saying it's now mandatory. And I tried to mark my device as trusted but it won't let me click on "Trusted Devices " I also copied my backup codes. Thank you for your help and response!