My wallet will not set up a pin

[MIMIJ44]

My wallet app will not allow me to input a pin number and fingerprint doesn't work either,the two OS in one phone is not working for me, I didn't know that I needed a degree in technology 

[Samsung_Moderator]

Hello MIMIJ44, Welcome to the Community. We understand it can be frustrating setting up new apps.

Check out this video for how to set up and use Samsung Wallet: https://www.youtube.com/watch?v=q-1dNsPJlnw

If you need to reset the PIN, see this video: https://www.youtube.com/watch?v=QFQ8FK44n-g

If you are experiencing concerns with the fingerprint sensor, try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01200322/

If you continue to have concerns with the Wallet app, we recommend reaching out to customer support: https://www.samsung.com/us/support/contact/

[MIMIJ44]

Thanks,I will try your suggestions