Original topic:

Galaxy Note 20 Ultra display issue

(Topic created: 10-21-2025 04:28 AM)
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Pastoar45
Constellation
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Galaxy Note Phones

I’m facing an issue with my Galaxy Note 20 Ultra where the screen display randomly goes off and then comes back on. Sometimes it stays stable for a while, but other times it keeps flickering or turns black for a few seconds before returning to normal. I’ve already tried basic troubleshooting like restarting the phone, checking for software updates, and even running it in Safe Mode — but the issue still happens occasionally. Has anyone else experienced this kind of display instability on their Note 20 Ultra? Any suggestions on what might be causing it or how to fix it would be appreciated.

Thanks in advance!

2 Replies
Mujibar
Honored Contributor
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Galaxy Note Phones
You may have a display connection that's starting to come loose. Run diagnostics under settings > device care. The phone may need to be evaluated at an authorized service center. Here's how you can find one near you:

https://www.samsung.com/us/support/service/locations/
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Note Phones

Hi there @Pastoar45@Mujibar hit the nail on the head.  Run the diagnostics and that will offer you a better insight on what's going on with the phone.  It very well may need to be serviced.