JUMP TO SOLUTION Solved

Original topic:

Can't see QR codes in my emails on galaxy note 10+

(Topic created: 09-20-2019 09:17 AM)
28464 Views
usertpDflf8KxL
Asteroid
Options
Galaxy Note Phones

When I receive tickets (movie or show) via email the QR code does not appear and I am unable to use my phone as my ticket. I just switched from the Iphone which had no problem with the QR code's visibility. i have tried looking at every mail setting and can't find a solution. Any suggestions?

11 Replies
usertpDflf8KxL
Asteroid
Options
Galaxy Note Phones

I am using the gmail app that came with my phone. What typeof pc mail client are you talking about?

0 Likes
Reply
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Galaxy Note Phones

@usertpDflf8KxL by PC app I mean using a laptop or desktop.

 

The Gmail app is Google's email app. 

Have you tried using the Samsung email app, named "Email"? You may have to download it from the Play store if it isn't on your device.