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Original topic:

Camera lens cloudy!

(Topic created: 04-19-2021 01:50 PM)
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Gnomex26
Constellation
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Galaxy Note Phones

Screenshot_20210419-014445_ColorNote.jpg

 Camera lens cloudy used snapshop so i didnt have to type everything again.

Thank you
JC Samsung Galaxy Note 20 Ultra
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Solution
Rydah
Planetary Samsung Care Ambassador
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Galaxy Note Phones

Hey @Gnomex26, I hope you're doing well.

 

It sounds like glue or some other material might be on the actual lens. I'd highly recommend taking the device in to a certified repair shop. You can use this site to find your nearest store: https://www.samsung.com/us/support/service/ 

The technicians are trained and certified with Samsung to do these repairs. They will be able to get this fixed up for you.


Best regards,
Rydah
Samsung Care Ambassador

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