Galaxy Buds 3 Pro "moisture detected" prevents charging

[Remí]

Has anybody encounter a problem with buds 3 pro not charging after using them and saying there is moisture detected and buds stopped sharing whe there's clearly no moisture on them after cleaning them adrying them out?

[matheuscirillo]

Facing the same issue. Already the second buds and the same problem is happening.

Have you found any solutions?

[matheuscirillo]

Same here. Had them replaced and they came with the same problem.

[Cp616]

Mine too. I hope they see this and address the issue. I just switched back from apple and its frustrating.

[Cp616]

I found if I leave the bud out of the case for a 5-10 minutes and let it dry then put it in it works but I dont like that I have to do that. The other thing I've noticed is that it always seems to be the left bud most the time

[matheuscirillo]

Same here, but in my case it happens with the right bud.

I really hope this is a firmware bug and samsung release a patch, because it is really frustrating.

Have a look at my topic and see if it is the same problem?

https://us.community.samsung.com/t5/Galaxy-Buds/Galaxy-Buds-3-Pro-charging-issue-after-workouts/m-p/...

[Cp616]

Yes that's almost exactly the same

[Ned_Kelly]

I just had the same issue with my left bud , I rubbed the bottom of the buds, and also let them sit out for about 5 minutes also took the plastic tips off and cleaned them and then I grabbed my keys and slightly pushed the charging pins in the case and all of a sudden it started to work, maybe try and push the pins straight ? But very gently