Original topic:

Galaxy Buds 3 Pro "moisture detected" prevents charging

(Topic created: 07-24-2025 04:24 PM)
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Asteroid
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Galaxy Buds

Has anybody encounter a problem with buds 3 pro not charging after using them and saying there is moisture detected and buds stopped sharing whe there's clearly no moisture on them after cleaning them adrying them out?

16 Replies
X4NDER
Asteroid
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Galaxy Buds
Yes this is happening to me specifically when I put in the right earbud it starts blinking
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neilth
Supernova
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Galaxy Buds
Run the earbud diagnostics available here in the Members app in the Support tab. If any problems are found, you can create feedback and submit it to Samsung tech support.
useryyiKoiS19q
Asteroid
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Galaxy Buds
Can't find earbud diagnostics
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neilth
Supernova
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Galaxy Buds
Here in the Members app select Support and you should see Connected device diagnostics where you can select your earbuds.
useryyiKoiS19q
Asteroid
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Galaxy Buds
Thanks
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X4NDER
Asteroid
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Galaxy Buds
What will that do
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mitmilly
Constellation
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Galaxy Buds
I've had the same problem. I think moisture also sits in the tips. Also try pulling off the tips and placing the buds in the charger. That worked for me.
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RedOregon
Comet
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Galaxy Buds
After cleaning them and drying them off? How do you clean them?
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Cp616
Constellation
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Galaxy Buds
Mine are doing the same thing. Already had them warrantied and new set is doing it too
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