Earbuds 3 pro

[PaulAdler]

Left earbud just stopped working all of the sudden. What's the best way to make it work again. 

[WillieGook]

Do a reset. Open case with Buds inside. Go to your settings in your phone>tap on it>you should see Buds 3 Pro at the top or right below.> tap on it. Scroll down until you find Manage Connection >tap on it. Then scroll down until you see Reset.

[PaulAdler]

Sorry. It didn't work. Not even the "pinch" buttons are even moving.

[WillieGook]

They could be defective. Did you check to see if you had a software update through the buds?

[PaulAdler]

Yes. I checked for updates.

[WillieGook]

Maybe contact Samsung support. May have another way to fix your issue.

[PaulAdler]

Thank you

[WillieGook]

You're Welcomed

[user4KYqfDkRk8]

This happened to mine about 6 months ago and nothing worked to fix it. I sent then back as they were under warranty and they sent back a pair that was either repaired or replaced, and a new charging case. No problems since and it couldn't have been easier. Took about a week to get them back.