Buds plus wont show up in app or watch

[Hunnebrown]

Buds plus wont show up in wearable app

[kimberleigh]

When you open up your watch app, does it have those four funky looking things on there that I circled ? Click on it and it will switch to your buds settings

[SamsungModerator1 · Accepted solution]

Hello Hennebrown, Welcome to the Community. We know how upsetting it is for the Buds Plus to not appear in the Wearables app or watch.

Give this link a try, it provides some troubleshooting steps for connection concerns: https://www.samsung.com/us/support/troubleshooting/TSG01111318/ 

If you have tried the troubleshooting steps provided and are still experiencing these symptoms, the next step would be a service repair. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html