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โ11-29-2025 08:55 AM in
Fold & Flip PhonesEver since the update came out, my z-fold 6 no longer has access to Bluetooth. I am an authorized Samsung repair technician and have tried all basic troubleshooting techniques short of factory resetting the phone. Normally, I would conclude this is a hardware issue, but this problem did not start until the update was pushed on the 20th. We have had several customers come in with the same problem. The Bluetooth shuts itself off and will not connect. Please advise.
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โ11-29-2025 09:18 AM in
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โ12-01-2025 09:29 AM in
Fold & Flip PhonesHey Members_UkHC43s! Thanks for being a part of the community! I know this purchase must have been exciting, and it will be my pleasure to help keep it that way. I have a couple of links that may help:
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
If these do not help, I recommend that you submit an error report after replicating the issue
Samsung Members app > Get help > Send feedback > Error reports
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โ12-01-2025 10:51 AM in
Fold & Flip PhonesI have tried these solutions and I am still unable to activate Bluetooth. It selects for a second and then shuts back off. I am not bale to even scan for devices.
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โ12-16-2025 03:33 PM in
Fold & Flip PhonesI'm having the same issue, my LE BT hearing aids no longer connect or stream audio from my phone (Galaxy Z Fold 6) correctly. The hearing aid manufacturer claims it's a Samsung issue, no ETA on a fix. Submitted a bug report to Samsung, got a canned response back (we'll contact you when an update becomes available, escalated to the dev team, blah blah).
I'm a software engineer, tried all of the standard debugging steps, tweaked a couple of developer mode settings to try to force the connection, did a full reset... My hearing aids worked flawlessly until the last update, now they refuse to connect. I'm able to connect to my old Galaxy S22 Ultra without issues, but it doesn't have the last several months of OS, Samsung, and security updates, so the best I can do is install the (mandatory) updates until it breaks, but that information doesn't help me, nor do I have any way of getting it to the folks at Samsung who need to know.
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2 weeks ago in
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2 weeks ago in
Fold & Flip PhonesI really hope this is just a software update that can be pushed to solve this issue. This is drastically impacting my day to day.