The new Samsung Dex works with my dex station but my wired keyboard and mouse that are plugged into it only show on my phone screen and not monitor? Any help would be appreciated
If your wired keyboard and mouse arenโt working with the DeX Station, here are some things to check and try:
Check USB Ports and Connections: Make sure your keyboard and mouse are properly plugged into the DeX Stationโs USB ports. Try different ports to rule out a faulty USB port.
Power Supply: Ensure the DeX Station is connected to a reliable power source. Sometimes peripherals wonโt work correctly if the DeX isnโt getting enough power.
Compatibility: Most standard USB keyboards and mice should work, but some specialized or gaming keyboards with extra drivers may not be fully supported. Try using a simple, basic keyboard and mouse to test.
Update Software: Ensure your phoneโs software and the DeX firmware are up to date. Samsung often releases updates that improve peripheral compatibility.
Restart DeX: Disconnect the phone, unplug the DeX Station from power, wait a few seconds, then reconnect everything and restart.
Try Wireless Peripherals: If wired devices donโt work, test with a Bluetooth keyboard and mouse paired directly to your phone to verify if itโs a hardware or software issue.
Check Settings: On your phone, go to Settings > Advanced Features > Samsung DeX and check if there are any settings that might affect external device support.
If none of these steps work, it might be a hardware issue with the DeX Station USB ports or the peripherals themselves. Testing with other devices or peripherals can help narrow down the problem.
