My phone was working perfectly until the software update on Wednesday, 7/13/22.
I no longer am able to receive calls from contact (goes straight to voicemail, with no notification of ever receiving call in phone recent calls)or send SMS messages and when I attempted respond to send SMS messages I get this error messages (Free Msg: Unable to send message - Message Blocking is active).
I am able to send calls and receive SMS only! I need my phone for personal and business usage.
Hello, We understand how frustrating it is to not be able to use your mobile services, such as calls, text, and data, when you want to. Here are some troubleshooting steps you can try to get the phone working again for those calls. https://www.samsung.com/us/support/troubleshooting/TSG01001613/
If the troubleshooting is not helpful, you will need to follow up with your service provider for additional troubleshooting steps, as they are responsible for these services.
It's a known issue affecting many users. The only thing you can do now is to change network mode to 3g/2g. Terrible, but works for now. Also, complain to BBB and FTC. Samsung needs to acknowledge and pay for the damage it caused to people with this update.
My S21+, on Verizon, had received all these updates and it works absolutely perfectly. Zero issues whatsoever. I have June Samsung update, June Play System update, and I just loaded up Nova Launcher 8 Beta. Is every single Samsung model ever made affected by this issue? No. So why don't you tell us what you have and maybe somebody has a fix for that specific model.
