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Original topic:

Poor inner screen on Fold7

(Topic created: Monday)
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FreekNSP
Constellation
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Monday (Last edited Tuesday by Samsung Moderator ) in 

Fold & Flip Phones

I have my Fold 7 now for 4 months,  yesterday wanted to use my big screen and it look like the middle in the fold is cracked,  screen make greenish color,  and now i cant even get Samsung cover.  My phone before this one was a Fold 4 and never give this problem.  Now the fold 7 is just a plain phone.  I read there is alot of problems with this screen.  What can i do this screen is to expensive to fix.

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LongHiker
Galactic Samsung Care Ambassador
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Monday in 

Fold & Flip Phones

@FreekNSP Sorry that you are having this issue. You will need to reach out to Samsung support to have the device evaluated. 

For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

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