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05-14-2025 03:40 PM (Last edited 05-15-2025 11:48 AM by SamsungRei ) in
Fold & Flip PhonesSince downloading the UI 7 update, my battery life is way shorter. I mean, I have always been a heavy user of my phone, but I have never had to make sure I have a charger wherever I go. Now I do. And phone now is overheating all the time. To the point that when I'm using Androud Auto, I can't use maps half the time because my phone is too hot. I get a warning that I have to wait until the phone cools down. This is ridiculous. My phone gets hot from just charging. And I have noticed that the super charge does not charge as fast as it used to, as well. I regret this update. When will a patch be pushed?
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05-14-2025 06:20 PM (Last edited 05-14-2025 06:20 PM ) in
Fold & Flip PhonesHave you checked for Google Play Services updates?
Sometimes just uninstalling Android Auto and getting a clean download helps.
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05-14-2025 06:50 PM in
Fold & Flip PhonesI have not wiped my cache partition.
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05-14-2025 06:51 PM in
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05-14-2025 06:53 PM in
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05-14-2025 08:00 PM in
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05-14-2025 08:48 PM in
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05-14-2025 09:12 PM in
Fold & Flip PhonesI did use Good Guardians and Thermal Guardian, to find the culprit. It was YouTube and Lyft that over heated my phone.
In the Thermal Guardian module I stepped down the GPU Thermal threshold and turned on all the things in addition settings that if it started getting hot, it would trigger the settings on turned on.
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05-15-2025 11:53 AM in
Fold & Flip PhonesHello Did_U_C_That, Thank you for being part of the Community. We understand the concern with the phone becoming hot and the additional battery drain.
We have solution threads posted for each of these symptoms.
For the battery drain, please see: https://us.community.samsung.com/t5/Fold-Flip-Phones/Battery-draining-faster-after-One-UI-7-update/m...
For the phone becoming hot: https://us.community.samsung.com/t5/Fold-Flip-Phones/Fold-5-overheating-since-one-UI-7/m-p/3234563/t...
If you've tried all the troubleshooting, we recommend having the phone evaluated by an authorized service center. You can use the following link to find a list of service centers in the U.S. that can do the evaluation: https://www.samsung.com/us/support/service/locations or by contacting customer support at 1-800-726-7864.
For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html