Original topic:

One UI 7 causing constant overheating

(Topic created: 05-11-2025 10:33 AM)
1981 Views
userXIVrRne20p
Asteroid
Options
Fold & Flip Phones

UI sucks. Phone performance sucks. Multi task is broken. The task switch windows are terrible now compared to the prior version. Task switcher shows home screen when you activate when it's open. Quick panel is go awful. Cluttered and unorganized. 

 
I forgot to mention the home screen app layout was a boneheaded switch too. Now my home screen layout has too much empty space on my fold when it was perfect before. 
 
Oh yeah and the AI is slow. It takes 10 sec for you to be able to draw or highlight whatever it is when you have a select enabled. It was laser fast before this update.
1 Reply
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, Welcome to the Community. We understand the concern of the phone overheating.

Try clearing the cache partition. To get to recovery mode:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously
- When Samsung logo appears, release power button BUT KEEP HOLDING VOLUME UP until the recovery menu appears
- Use volume buttons to navigate down to clear cache (NOT CLEAR DATA/ FACTORY RESET)
- Use power button to select.

If you're receiving an overheating message check out the following link:

https://www.samsung.com/us/support/answer/ANS00076952/ 

You can also try the troubleshooting steps here: https://www.samsung.com/us/support/troubleshooting/TSG01001413/ 

For your other complaints, check out this thread: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Things-you-can-change-back/m-p/3228060...

We also recommend submitting feedback to provide the information to Samsung. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 

If you've tried troubleshooting above, when it comes to problems overheating, repairs would be recommended. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For international customers, please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

0 Likes
Reply