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Sunday
(Last edited
7 hours ago
by
SamsungRyder
) in
Solved! Go to Solution.
1 Solution
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8 hours ago in
Fold & Flip PhonesHello, thanks for reaching out. I can see how annoying this is and inconvenient for the notification panel to be cut off in portrait mode. Since a restart did not help, maybe we can try to find the cause.
It is possible a third-party application is affecting device behavior. You can check with Safe Mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the panel displays properly, then uninstall third-party apps until it behaves normally outside of Safe Mode.
The next thing to try is a factory reset. Make sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/
If the troubleshooting is ineffective, submit an error report via Samsung Members: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
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Sunday in
Fold & Flip Phones- Mark as New
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Sunday in
Fold & Flip Phones- Mark as New
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Sunday in
Fold & Flip Phones
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8 hours ago in
Fold & Flip PhonesHello, thanks for reaching out. I can see how annoying this is and inconvenient for the notification panel to be cut off in portrait mode. Since a restart did not help, maybe we can try to find the cause.
It is possible a third-party application is affecting device behavior. You can check with Safe Mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the panel displays properly, then uninstall third-party apps until it behaves normally outside of Safe Mode.
The next thing to try is a factory reset. Make sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/
If the troubleshooting is ineffective, submit an error report via Samsung Members: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692
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