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Notification panel cut off in portrait mode Fold 6

(Topic created: Sunday)
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Luffy123
Asteroid
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Fold & Flip Phones
Recently, my Samsung Z Fold 6 has been experiencing strange notification panel behavior. The panel fills the screen in landscape mode, but its sides are cut off in portrait mode. Is anyone else experiencing this?
 
 I even restarted, but the issue still exists.
 
 
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Fold & Flip Phones

Hello, thanks for reaching out. I can see how annoying this is and inconvenient for the notification panel to be cut off in portrait mode. Since a restart did not help, maybe we can try to find the cause. 

It is possible a third-party application is affecting device behavior. You can check with Safe Mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the panel displays properly, then uninstall third-party apps until it behaves normally outside of Safe Mode. 

The next thing to try is a factory reset. Make sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/

If the troubleshooting is ineffective, submit an error report via Samsung Members: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Fold & Flip Phones
I'm not seeing that on my Fold 6.
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Dapampaman
Asteroid
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Fold & Flip Phones
Maybe needs a restart? I have the occasional glitch on my fold 6 but none like that.
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Luffy123
Asteroid
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Fold & Flip Phones
I tried restarting, but it didn't help.
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello, thanks for reaching out. I can see how annoying this is and inconvenient for the notification panel to be cut off in portrait mode. Since a restart did not help, maybe we can try to find the cause. 

It is possible a third-party application is affecting device behavior. You can check with Safe Mode: https://www.samsung.com/us/support/answer/ANS10003495/
If the panel displays properly, then uninstall third-party apps until it behaves normally outside of Safe Mode. 

The next thing to try is a factory reset. Make sure to back up everything you can prior (https://www.samsung.com/us/support/answer/ANS10002780/) then perform the factory reset: https://www.samsung.com/us/support/answer/ANS10002030/

If the troubleshooting is ineffective, submit an error report via Samsung Members: https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

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