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Main screen black with no response but front screen still works.

(Topic created: 05-05-2025 06:47 PM)
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overwrite
Constellation
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Fold & Flip Phones
Last night I saw my screen would freeze on and off again, I didn't pay much mind and restarted it. Thought it was fine until midday today my phone screen went black with half of the screen TV like static and then the front screen was unresponsive. I restarted it several times, the front screen only worked when my phone was plugged in. I applied the newest update hoping that would fix it but it has not. I'm typing now with my phone plugged in. I think it happens when I fold my phone while it IS NOT plugged in. Some help would be amazing, I just got my flip 6 at the end of December last year. 

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LongHiker
Galactic Samsung Care Ambassador
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Fold & Flip Phones

@overwrite You will need to contact Samsung support and take it in to be evaluated. 

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user78E7GUH0t1
Constellation
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Fold & Flip Phones
Same thing happened to me this afternoon. I have tried all different things that I have read online but nothing is working. it is random when it does it. Seems like the best way to keep it from not going black/freezing is not closing the phone, but that defeats its purpose
Solution
LongHiker
Galactic Samsung Care Ambassador
Options
Fold & Flip Phones

@overwrite You will need to contact Samsung support and take it in to be evaluated. 

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