Original topic:

Flickering screen

(Topic created: 2 weeks ago)
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sai1900
Constellation
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Fold & Flip Phones

Hello,

My fold 5 had a fall from about 4 feet and landed on the top right curved edge. I have the Samsung case on, so luckily no broken screens.
 
But post this fall, I do see screen flickering when I open the fold on the larger screen and the left seems to be shade less brighter than the right.
 
Not annoying at this point, but I do believe this will progressively get worst.
 
Anyone has any suggestions? Wil taking it to Best Buy help or the only option ?
 
Appreciate a response
 
Thanks 
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4 Replies
LongHiker
Galactic Samsung Care Ambassador
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Fold & Flip Phones

@sai1900 For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.

Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/

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sai1900
Constellation
Options
Fold & Flip Phones
Thank you for your response
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Options
Fold & Flip Phones

Even a minor drop, even with a case on can loosen something internally if it hits just right.  Best to take it to a uBreakiFix location for evaluation.

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sai1900
Constellation
Options
Fold & Flip Phones
Ok. Will do. Thanks
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