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Bubbles appearing at the center of the fold on Z fold5

(Topic created: 04-24-2025 02:34 PM)
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jbal52
Asteroid
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Fold & Flip Phones

When I open my Z Fold 5, I see bubbles (most likely air I think) right at the center of the fold.  There also seems to be an increase in the level of the left and right portions. I use and always have use swiftkey to write anything and the bump in the middle promotes odd mistakes to what I'm trying to write. Has anyone else seen this situation?

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Samsung_Moderator
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Community Manager
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Fold & Flip Phones

Hello jbal52, Welcome to the Community. We understand the concern with bubbles on the screen. There are some steps that may help.

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/ 

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshoot/TSG10002488/ 

You can run diagnostics in the Members app, under the support tab, to test the hardware.

We also recommend submitting feedback to report this to Samsung developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If troubleshooting is not helpful, then service is recommended.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does repairs outside the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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grimmixxty
Galaxy
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Fold & Flip Phones
There have been anecdotal reports and online discussions about slight anomalies with the Z Fold series screens, and your description of bubbles or a raised center fold isn’t entirely unique. Although I haven’t seen a definitive “recall” or widespread acknowledgement of a defect affecting all devices, here are some aspects and considerations based on user experiences and expert analysis:

Potential Explanations

Design and Manufacturing Tolerances
Foldable devices involve complex hinge and screen-lamination technology. Some slight unevenness in the screen or minor “air pockets” can sometimes occur during the bonding process. In many cases, what appears to be “bubbles” might instead be an intentional gap or a byproduct of the way the materials are joined together. Manufacturers often work with tight tolerances, but what seems imperceptible to one user might be noticeable to another, especially when it affects touch accuracy.

Display Flex and Hinge Mechanics
The Z Fold 5’s folding mechanism is designed to be robust, but the inherent nature of a foldable means that the screen is under slight stress when deployed or closed. Small deviations in the curve or the transition zone between the hinge and the flat display area can sometimes create what looks like raised portions or “bubbles.” These may be more apparent if you use the device with software like SwiftKey, where even a subtle irregularity might be interpreted as an input error.

Screen Adhesive or Protective Film
In some cases, minor discrepancies in the adhesive layers or the placement of a protective film can cause localized unevenness. This might be visible when the screen is flat but could also impact touch sensitivity or lead to false key presses if the input calibration is affected.

What Other Users Are Reporting

Online Forums and Community Discussions:
Some users on tech forums and communities (including Samsung Members, Reddit, and dedicated Fold user groups) have mentioned noticing slight visual inconsistencies in the fold area. While the experiences vary—with some considering it a non-issue and others noting a minor nuisance—the phenomenon does not appear to be universally seen as a critical defect.

Impact on Software Use (e.g., SwiftKey):
As you mentioned, if the bubble or raised area interferes with the typing experience, it may be more of a usability concern. Others have noted that any slight bump in the center of the fold might cause “phantom touches” or make it harder to get the on-screen keyboard inputs precisely right.

Recommended Steps

Check for Software Updates:
Manufacturers sometimes release firmware updates that adjust the sensitivity or calibration of the touch interface. An update might smooth out any issues you’re experiencing with the SwiftKey input.

Consult Community Forums:
Look at recent threads on Samsung Members or communities like Reddit’s r/Fold or r/Samsung to see if other users have found a consistent pattern, workaround, or if Samsung has acknowledged the issue in any form.

Contact Samsung Support:
If the issue continues to interfere with your usage and appears to worsen over time, it might be worth getting in touch with Samsung’s support or visiting an authorized service center. They can check if your particular unit has a manufacturing anomaly or if there’s a recommended fix.

Experiment with Keyboard Settings:
Since you’re using SwiftKey and are encountering mis-taps, adjusting the keyboard sensitivity or trying an alternative keyboard might help determine if the issue is solely hardware-related or if there’s a software layer that could be optimized to mitigate accidental inputs.

Conclusion

While there are reports of minor irregularities in foldable devices, including the Z Fold series, your experience with visible bubbles and raised areas in the hinge zone isn’t completely isolated. It might be within the realm of acceptable manufacturing variation, but if it detrimentally affects your user experience—especially when typing
grimmixxty
Galaxy
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Fold & Flip Phones
Sorry that was alot
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Fold & Flip Phones

Hello jbal52, Welcome to the Community. We understand the concern with bubbles on the screen. There are some steps that may help.

For issues with lines or dead pixels, you can find some steps here that may help: https://www.samsung.com/us/support/troubleshoot/TSG10001447/ 

This article provides information for cracked or bleeding screens. https://www.samsung.com/us/support/troubleshoot/TSG10002488/ 

You can run diagnostics in the Members app, under the support tab, to test the hardware.

We also recommend submitting feedback to report this to Samsung developers. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

If troubleshooting is not helpful, then service is recommended.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

If you purchased a Samsung Premium Care or Care+ membership with your device, this plan does repairs outside the warranty. You can find more information about this plan here: https://www.samsung.com/us/support/samsung-care-plus/

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