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‎07-10-2022
07:06 PM
(Last edited
‎09-19-2022
08:46 AM
by
SamsungJecca
) in
So I purchased a Galaxybook Odyssey 32Gb gaming laptop with 1TB of space and after just a few hours it won't start up. I took it to a repair shop, asked Samsung about it, and nobody can figure it out. So I returned it. I found another exact same laptop for sale (Open box!) And thought there's no way it could happen twice. Yet I brought the laptop home and sure enough a few hours later, the laptop is not turning on. The keyboard will briefly light up and shut down, and the power light will blink blue a couple times.
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‎07-11-2022 02:57 PM in
ComputersHello! I understand how this can be frustrating with your laptop not starting. Since this is occurring, I would recommend trying the troubleshooting steps in the link below. If those do not work, then this will require service, but as you have just recently purchased the laptop I would recommend taking it back for an exchange.
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‎07-11-2022 02:57 PM in
ComputersHello! I understand how this can be frustrating with your laptop not starting. Since this is occurring, I would recommend trying the troubleshooting steps in the link below. If those do not work, then this will require service, but as you have just recently purchased the laptop I would recommend taking it back for an exchange.
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‎07-17-2022 02:36 PM in
Computers