- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-10-2025 09:04 AM in
A Series & Other Mobile- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
11-13-2025 10:33 AM in
A Series & Other MobileHello MJPL, thank you for your feedback. I understand your concerns about your device not showing available Wi-Fi. If your Wi-Fi network does not appear, or no networks appear at all, verify the settings on your Access Point or Router. Reset your AP or Router. If it doesn't have a power switch, remove the power cable for 30 seconds. Make sure the AP or Router is transmitting the network SSID, or manually add a network if it does not broadcast your network SSID. Try reconnecting to the network again. It may be necessary to manually add the network if it is hidden or requires special settings: Open Settings, tap connections, tap Wi-Fi, tap add network, enter the network name (SSID), tap security and select the encryption type for the network you are adding, if you choose an option other than none tap the password field and enter the credentials and save. If you are unable to access the internet after you have rebooted the Wi-Fi router, please contact your Internet Service Provider for further troubleshooting.
Reset network settings: Open settings, tap general management, tap reset Wi-Fi and Bluetooth settings.
If you are still experiencing issues perform a factory data reset on your device, please be sure to back up your device before performing the reset: https://www.samsung.com/us/support/answer/ANS10002030