Why Can't You Use The Video calling feature?

[SamsungNovice]

Why don't all Samsung models feature built-in video calling through the Phone app? It seems like a pretty basic feature

[bawaji]

I have not seen this feature since the time I started purchasing factory unlocked phones. Is it still available on phones purchased through the carrier? If it is, I wish they could make it available for the factory unlocked phones too.

[Srb79]

Video calling goes through carrier, i believe it is still available through them. It requires custom FW from carrier. This is why you don't have it on unlocked phone.

[LongHiker]

@SamsungNovice A few years ago Samsung partnered with Google to integrate Google Meet into Samsung unlocked devices. Carrier branded devices often incorporate carrier provided video calling. 

[Robin621k]

You can absolutely make video calls from your phone, both you and receiving caller have to have Google Meet.

[meself]

It's carrier feature most phones have it in settings

[SamsungNovice]

Thanks for the replies😊 I bought a carrier branded phone, but video calling is through Google Meet. I was hoping for something straightforward like FaceTime.