Original topic:

What is Knox and their services?

(Topic created: 02-21-2025 10:01 PM)
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what even is Knox and why is these on my phone and why it keeps doing a enrollment this folder and apps inside just showed up randomly

 
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realaud
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Yes, all Samsung phones have Knox built in protection. Those apps may have come down in the security update.  You said they appeared suddenly. Did you have an update recently?  They may have added the apps in order to give more control over the Knox features.  Just guessing, as I have a) not had a recent security update and b) don't have those folders on my phone.  Do you have a carrier locked phone?  Perhaps your carrier pushed it out.


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Robin621k
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The poster has a used government phone, those are Knox for Enterprise.
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It's a government phone and I haven't had a update any In 2025
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realaud
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It may have been a silent push.  What do you mean government phone? Provided by a social services agency or government employer?  Either way, I wouldn't worry about the extra apps.  It looks like they just give you more control over the Knox features.


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Government employer issued phone
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Popsicle20
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That explains it then. These are enterprise features for employers' IT departments to manage the security of the employees' phones.

https://www.samsungknox.com/en/solutions/it-solutions/knox-manage

Consider contacting your employer and letting them know that this is happening so that their IT people can look into it.
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I would but I can't cus idk which government department it's from I bet they don't use this model anymore
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LongHiker
Galactic Samsung Care Ambassador
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@Saiko_Bichitaru More than likely this phone is still on a MDM (mobile device management) with that Government agency. Contact them and they will provide the information that you are looking for. 

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KJaslow
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I just bought my S25 Ultra - upgraded from S22 Ultra.  I took advantage of a promotion to include Samsung Care+ with Theft and Loss.  The Theft and Loss tier requires that you sign up for Knox Guard.  Knox is already part of the phone's O/S, buried in the About Phone section of the settings.  Knox Guard allows the phone to be wiped remotely if it's reported lost or stolen.  But it has to be registered first, which was fraught with problems as of 10/24 because some Samsung service was deprecated.  Anyway...that's the story on Knox...  😉

Also - Knox can be used by any organization that manages its phones (Companies, Government, etc.) and they can use Knox the way I described Samsung Care+ uses it.  Doesn't have to be a Samsung Care+ scenario - it may be your company requires it so they can manage and wipe the phone if they want.

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