My Samsung Galaxy ran an update on July 4th and totally changed my phone so badly that I'm considering getting a different phone that isn't a Samsung. The app that my apartment complex uses to schedule rent payments and submit work orders has vanished. I can't find anything
Wish I knew now to undo. Customer service has a 4 hour wait on chat. I'm seriously considering getting a phone that's not a Samsung if that would help. At first they wanted to check my warranty until I said it was fine until it updated
Do a search in your app drawer. If you still can't find it, I'm sure you can redownload it. You can also restore your backup from the Samsung cloud. It will restore your apps and settings, but not the old operating system. In the meantime go through the list of things you can change back and see if you can give your phone a more familiar look. There are certain things that can't be changed back, but the phone is still customizable.
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