Hello, I have two Samsung A07 (SM-A075M) devices and both have a sensitivity issue. The screen detects touches without actually touching it; placing your fingers just millimeters away is enough. Does it have a solution, or is it a software problem?
Hello 33vhvictor, welcome to the Samsung Community! I understand your concerns with the touch sensitivity on your device. Have you disabled the touch sensitivity feature? If the Touch sensitivity setting is turned on when no protective film is used, the touchscreen may respond too sensitively and therefore malfunction. To disable the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch sensitivity to turn it off. Also disable gestures by opening settings, tap display, tap navigation bar and tap buttons to disable screen gestures. Restart your device as normal and try to see if the issue is resolve. You can also try your device in Safe Mode to see if a third party app is causing the issue: Booting your Samsung Galaxy into Safe mode | Samsung CA
If you are still having issues please submit an error report: Samsung Members app, Get Help, Send Feedback, Error Report.
