Original topic:

Samsung A14 5G using mobile data, interrupting streaming

(Topic created: 06-28-2025 10:33 PM)
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cybernut
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My Samsung Galaxy A14 5G is constantly using up cellular data and clocking and buffering always interrupting streaming video on entertainment apps. I am also receiving popup notices that One UI is not resonding. I have conducted at 6 Samsung chats and permitted full remote sessions without relief from this problem. For general information the apps I use are as follows: 

 
Peacock 
Tubi
Paramount
Freevee
Plex
Pluto
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realaud
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Do you have your streaming app settings to steam over Wi-Fi only? Most times you have to toggle that setting from within each app. You can also create a routine to turn off mobile data when those apps are being used.

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cybernut
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Can you offer detailed instructions streaming over wifi??
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realaud
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Open each respective app.  Go to the settings.  Find the setting that says use wi-fi only, or some similar wording.

  • In Peacock, tap your avatar on the bottom right.  Then tap "account" at the top right.  Go to the settings tab and toggle on Wi-Fi only playback.
  • In Pluto, I don't see see a setting to direct to wi-fi only.  
  • In Tubi, go to "my stuff", tap settings on the top right, turn on data saver.  This won't prevent it from using Mobile data, but will stream a lower resolution so that it does not chew up data.
  • For FreeVee, Open the app, tap the icon on the far bottom right, then tap the settings on the upper right. Slide on "stream on wi-fi only."

I don't have Plex or Paramount, but I imagine they would have similar settings.  If they don't, or you can't find them, create a routine to turn off mobile data when those apps, along with Pluto & Tubi, run.  It is important to note, that settings for the app are the province of the app developers, not Samsung, so if you have issues, you need to contact them.

Go to settings/modes and routines. Tap the + at the top to create a new routine.  Use the following format:

If app opened (there will be a little delay while the list of apps comes up.  Tap next to each app you want to add - Tubi, Pluto, Plex & Paramount).  Tap done when you have all your apps added (you can edit the routine later if you need to add additional apps).

Then Mobile data (select off).  This will turn the mobile data off and force the apps to only use wi-fi.  Make sure your wi-fi is on.  If you don't always keep it on, add it to the "then" parameters: Wi-Fi on.  Tap "done" and name your routine. When you close those apps, your phone will return to your normal settings.

Screenshot_20250629_114911_Modes and Routines.jpg

 


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cybernut
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Ok, I'll give it a try...
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cybernut
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I'm also noticing that my network is being erased requiring me to scan for available networks and then key in the network name and password each and every time I want to use WIFI, what do I do to avoid this problem?
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