Original topic:

Power button lag

(Topic created: 10-16-2022 11:14 PM)
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Anonymous
Not applicable
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A Series & Other Mobile
Recently it takes almost 10 seconds for my power button to kick in. Any thoughts? Tried safe mode, no effects.

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hey there @Anonymous,

 

Thanks for reaching out for assistance.

 

It can be frustrating with your power button not working properly. Since you are still experiencing the same symptoms in safe mode, service on your device is recommended. Sounds like there may be something wrong with the physical power button.

 

For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2GGYul4

 

 

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4 Replies
Oxford
Neutron Star
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A Series & Other Mobile
Not quite sure what you were talking about, could you kindly explain in a little more detail? Which phone model?
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PowerUser
Comet
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A Series & Other Mobile
Exactly. Are you referring to the time it takes AFTER you've pressed the power button or the time it takes to "POWER OFF/RESTART/EMERGENCY MODE OFF" then shut down the apps running in the background in order to proceed and execute the action(s) you're requesting?
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Anonymous
Not applicable
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A Series & Other Mobile
After I've pressed the power button
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
A Series & Other Mobile

Hey there @Anonymous,

 

Thanks for reaching out for assistance.

 

It can be frustrating with your power button not working properly. Since you are still experiencing the same symptoms in safe mode, service on your device is recommended. Sounds like there may be something wrong with the physical power button.

 

For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2GGYul4