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โ09-21-2025 03:32 AM in
A Series & Other MobileI recently purchased a Galaxy A36 because my previous phone which I'd had for 3 years constantly alerted that there was moisture in the charging port. Now my new device is doing the same. I've only been using it for 3 weeks and I bought 2 new charging cables as well so I'm not even using the old cables. I have cleared the USB cache, left phone in front of a fan and re-started a few times over the past 3 weeks and the moisture detection message has returned again. I do not live in or have been to a humid environment. What can I do? Is it a software gliche?
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โ12-17-2025 08:28 PM in
A Series & Other MobileYou by any chance plugging the phone into something that would interface (Any type of data transfer- which is literally anything other than straight into the wall) with it in-between using your regular charger?
Examples range from:
android-auto from using the built in usb-port in your car
Plugging into any kind of computer,
keyboard being plugged into the phone,
Headphones/aux connected by usb-c,
A usb hub- even if soley used for charging
Using an external display by wired-means
I ask because ive seen plenty of people here having extensive issues with their device being read by a computer when plugged to one- which then also affects their charging ability after. I believe it has something (nawl, actually everything) to do with that update messing with the devices means of communicating to other devices. Their solution resembles yours, the usb cache clearing and turning fast charging off. Personally- im positive, as it appears to be isolated to OneUI 8, that its their software.....
By the way- "fast charging" and "super fast charging" are *protocols* that need to be... negotiated upon between the charging block/computer/usb in you car/battery backup device or anything i listed before- isnt that just wonderful? โบ๏ธ my guess is sometime between using the wall charger, the device was plugged into either an android-auto supported USB in your car, or perhaps a computer at home..
which would, if im coreect, hinder your devices attempt at negotiating the charging rate... which if that fails? Charges at a painfully slow rate which ive seen presonally some chargers go so slow without being able to negotiate that they them seem to ~somehow on gods green earth~ throw a moisture detected alert (which in a way, would make sense too, seeing how it likely detects voltage surging up and down just like a moisture filled port would) ๐ฎโ๐จ at my whits end with this. Have you tried to find in settings-> "default usb configuration" -> and set it to "charging device only", perhaps?)
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