I use and view my weekly summary consistently. It seems it stopped updating week ending july 10th. Is there any way to force this back on. I use samsung 8 phone? All suggestions appreciated. I cannot go purchase a new phone. Thank you.
Thank you for reaching out. I can certainly understand your frustration. I would recommend contacting our Samsung Health team directly at (855) 795-0509 for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Not sure about the phone,i have s9+ and it wasnt counting my steps, on my a11 steady use it wasnt i turned it off then back it worked,Maybe update in galaxy store.
Hello. I use the samsumg health app version 6.18.5.023. I need it to track my sodium intake and steps per day. For some reason the weekly summary has stopped working. Last one for for july 4 to july 10th.
I have checked my profile, notifications etc. I have rebooted quite a few times. The only thing i can think to do is uninstall and download it again BUT will my current data be erased if i do that? I use this tool when reviewing foods with my doctor. Any suggestions would be appreciated. Rose
Thank you for reaching out. I can certainly understand your frustration. I would recommend contacting our Samsung Health team directly at (855) 795-0509 for further assistance.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
