Galaxy A53 Bluetooth connects but doesn't play through the device

[karma10192]

My Galaxy A53 connects to the Bluetooth device but doesn't play my Pandora through it; it only plays through my phone. Calls work through Bluetooth, but the audio doesn't. I've tried every setting I can, including resetting the wifi and Bluetooth settings, and still no luck. Everything was fine until the last update to my phone, like a week ago. My UI version now is 7.0 (it just updated again today), and it's any Bluetooth device, my vehicle, earbuds, speaker, basically anything I connect to, but weirdly, my notifications and calls play through the Bluetooth device but not Pandora. It's never been an issue before 

[realaud]

Did you check the settings on the connected device to make sure it was connected for calls and audio? Note: You can only check/alter this setting when the device is connected. It should be automatic. Have you cleared your phone's cache partion after the update?

[karma10192]

Yes I've checked it ,the calls and text notifications work but not the Pandora, Pandora is the only thing that plays thru my phone and not the said Bluetooth device, it will play YouTube, Facebook, streaming services ect. thru the Bluetooth device but not Pandora, how would I go about clearing the cache ?

[realaud]

To clear the phone cache:

1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears
2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.
3. Use the volume buttons to navigate through recovery menu options and highlight “Wipe Cache Partition.” Press power button to select this option. Confirm by navigating to the yes response and tapping the power button to select.
5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it. The phone will reboot as normal.

[karma10192]

That didn't work either

[realaud]

This is happening only since the update? Is it only Pandora or any media app like Samsung Music or Spotify?

[karma10192]

Any media app , and yes this is has been happening ever since the update there was nothing wrong before everything worked, I've never had an issue with my phone till now

[realaud]

Check this setting:  setting/sound and vibration/separate app sound.  Make sure it is not turned on, and make sure that no apps were added and directed to the phone.  Conversely, if it's off, turn it on and select all your media apps then direct them to the BT device.

[userwlJlbwDQTw]

I just found your post and I am having the same issues I have done every single step to troubleshoot and when you go into the sink button where it shows connected it opens up and shows you that the audio button is not highlighted and no matter what you switch it the audio will not say highlighted and nothing audio related plays through my phone except for calls and texts. Did you find a solution