Original topic:

Galaxy A05s: How to Fix Logo-Freeze Boot Problems

(Topic created: 06-27-2025 02:46 AM)
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Macp1
Astronaut
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A Series & Other Mobile

Después de resibir notificación sobre  la actualización de One UI 7 Y ANDROIDE 15 todo iba bien pero al finalizar estaba iniciando y se atasco en logo de Samsung y no me permite usar teclas para hard reset no puedo apagar a menos que descargue pero aún así al encender vuelve a donde mismo x favor agradecería de su ayuda si tiene solución o que se puede hacer 

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Samsung_Moderator
Community Manager
Community Manager
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A Series & Other Mobile

Hello Macp1, Welcome to the Community. We understand how concerning it is that the phone is freezing and stuck in a bootloop.

For the phone freezing, try the steps here: https://www.samsung.com/us/support/troubleshoot/TSG10001440/

For the phone stuck in a bootloop, try this: https://www.samsung.com/us/support/troubleshoot/TSG10001548/

It is possible the function of the power button was changed during the update. There is an option to change this if you can get to the settings. See this link: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/A-list-of-features-that-can-be-changed...

Let us know if this helps.

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