About 6 weeks ago, I bought an unlocked A35 5G (model SM-A356E/DS) and when setting up my (physical) SIM with my carrier, I am completely certain it had the "Add eSIM" option available in the SIM Manager.
Now, when trying to set up an eSIM as a second SIM to use while traveling, the "Add eSIM" option is no longer there.
Why did that disappear? Did this happen during the latest One UI update?
Is the phone dual SIM capable? If it's not you will probably not get the eSIM option while a physical SIM is inserted. Take the physical SIM out and see if the eSIM option returns.
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I have the exact same problem with an A36 (SM-A366E/DS) that I bought specifically for esim support. The esim option was there in SIM Manager when I got the phone, and now that I want to install an esim for travel it's not visible anymore.
