Original topic:

A235G missing Notes and important Files after transfer to replacement phone

(Topic created: 06-11-2025 02:54 AM)
1107 Views
userN7xwzIqtHA
Constellation
Options
A Series & Other Mobile

I've just received my replacement A235G I've backed up everything but on migration NOTES have gone missing and important documents in FILES 

They're not in any other back up folders or in the deleted files

Why?

1 Reply
realaud
Honored Contributor
Options
A Series & Other Mobile

If you are using Samsung Notes, did you have it set to sync with Samsung Cloud?  Do you still have the original phone?  If so, turn that setting on now on both phones and let your notes sync, then open the notes app on the new phone and your notes should be there. If you no longer have the old phone, but had the notes syncing, make sure the sync setting is turned on in Notes on the new phone and your notes should return.


-------------------------------------------------------------
Please mark any response that helped you as your solution.
-------------------------------------------------------------