Tab S8 Ultra random reboot

[user9MkQphJvRz]

My S8 Ultra reboots from the to time, 5 times so far in the two weeks I've had it. Seems to be when it's cold, no sign of crashing or other trouble, just using it and suddenly the screen goes black and I see the Samsung boot screen. 

Any ideas? I'm a programmer (Windows, web) so I'd like to find something like Event Viewer to see logs of what went wrong.

Thanks, Bob G

[Kai_조화]

Is it charged properly?

[robotdinosaur]

I would try the factory reset perspective that Zakkry gave, and the consumer protection minded advice parts too, in case it is just defective and you need a replacement.

Your experience sounds similar to my wife's brand new iPad Pro except she had worse random issues than just restarting. She got  and just returned it, and is ignoring new devices for a while..

[user9MkQphJvRz]

It is charged properly. I'm a computer professional, no  mistakes here. I am in this forum to see if any other users are having the same problem. I would mainly like to hear from other owners of Tab S8 users, though other help is welcome. Trying to avoid resetting the device or returning it for replacement if there is a firmware issue or other fix coming along.

[robotdinosaur]

Warning you that my S22 ultra had the Jan 1 security patch until today March 18, and they are marketed as having monthly security patches.. I wouldn't count on it being faster than a swap out.

On the flip side I know samsung pays reporters for valid security vulnerability notices. Maybe they do something similar for firmware issues if you have the energy to find out how to pull logs and diagnose android/samsung issues.

Alternatively, find some way to make a tablet from South Korea work in your country 😂 I'd convert to being a BTS fan if it meant a stable system with consistent updates

[user9MkQphJvRz]

Why is I d i o t bleeped out?

[Dan2025]

SIMPLE JUST RETURN IT ASAP TALK F K SAMSUNG TALK 👄 TO MANAGER MAKE NOTES :memo: TELLING DEM YOU DID ALL TROUBLE SHOOTING AND TELL THEM YOU NEED REPLACEMENT 😉 NEW THEY WILL DEN FEDEX IT TO YOU MAKE SURE 😉 YOU RIGHT :white_heavy_check_mark: ALL INFO GIVE YOU FOR NEW ONE YOUR GETTING AND ALSO ABOUT RETURN AND HOW TO DO THAT REMEMBER YOU HAVE 1 YEAR WARRENTY WITH DEM IF BROUGHT IT LIKE STORE BEST BUY RETURN IT THERE MAKE SURE YOU TALKS 👄 TO MANAGER PERIOD TIS WILL SOLVE YOUR PROBLEMS MAKE SURE YOU GET THIS DONE TODAY SO THEN YOU'LL JUST WAIT FOR YOUR NEW TAB S 8 ULTRA ITS NEW BECAUSE ITS JUST RELEASED LAST MONTH OR THIS MONTH MAKE SURE YOU TEST IT OUT HARD BEFORE YOU RETURN IT GOOD LUCK LET ME KNOW HOW IT GOES.....

[user9MkQphJvRz · Accepted solution]

My tablet got an update a couple of days ago. Since then there have not been any surprise reboots.

Hopefully the problem was resolved, the update said it resolved stability issues.

Bob G

[user6jajc9LaOp]

My S8 ultra still reboots after a month. I even factory reset it and it kept rebooting after.

[user9MkQphJvRz]

Original poster here, my Tab S8 Ultra has never had a single random reboot again after getting the first system update almost two months on now!

[userMycHtONpXS]

I'm still having reboots even after the 12L update, but not nearly as often.

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