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02-28-2022 03:44 PM in
TabletsWhen I power up my brand new Galaxy Tab S6 Lite the opening screen displays for about 5 seconds then the screen goes black.
The display shows the time and date, and "swipe to open." This does not work. Sliding does nothing.
The tablet is about 6 hours old.
Please advise.
Bob B.
Solved! Go to Solution.
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1 Reply
Solution
Samsung_Moderat or
Community Manager
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03-01-2022 01:06 PM in
TabletsHello! I understand how this can be a cause for concern have you tried running the device in safe mode? You can do that by the following:
- Turn the device off.
- Press and hold the Power key.
- When Samsung appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Release the Volume down key when you see Safe Mode on the device.