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Original topic:

Galaxy S25 Ultra Zoom Problem

(Topic created: 07-19-2025 10:50 AM)
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JonathanZal
Galaxy
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So I realized that my cameras are not working properly when zooming. I can't upload a video, but some pictures show how decentered the different Xs are; 3x to 5x is the biggest difference.

image
3x


image
5x

image
Center difference, not cropped pictures. Original Pictures




4 Replies
JonathanZal
Galaxy
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(NOT SPAM OR EXPLICIT CONTENT, THIS ARE PROOF OF THE PROBLEMS), QuickShare link to see videos here: https://quickshare.samsungcloud.com/gnkmJRecyeXv
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Tom6068
Honored Contributor
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Is object auto-tracking turned on? While in the camera, in video mode, click on the four dots in a square formation on the right of the camera settings bar. Then click the cog wheel and toggle on Tracking auto focus (note HDR has to be turned off to toggle on that function). See if that helps.

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BrownBoi
Asteroid
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I am experiencing this same alignment issue with my front facing camera on 25 ultra
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots or screen recording/video (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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