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Original topic:

apps suddenly shut down

(Topic created: 12-16-2024 12:27 PM)
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HamiltonH
Cosmic Ray
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Does anyone else have the same problem as me? When I'm on Spotify or open some other apps the apps suddenly close 
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Youu
Honored Contributor
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Have you tried clearing the cache partition? Uninstall reinstall app works
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HamiltonH
Cosmic Ray
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maybe but i'm not supposed to do that it has to work
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Youu
Honored Contributor
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Have you reported the issue to samsung
Youu
Honored Contributor
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Did you put app to sleep in device care
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback on app force closure.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team