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Original topic:

Watch Ultra disconnects

(Topic created: yesterday)
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Fandroid
Asteroid
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Is anyone having to reset watch while it is on charger? 
I have had to reset my watch 3 times now if I put on the charger under 30%.
I have never had an issue like this before and assume it's because of beta software. 
Was only able to stop the reset 1 time by restarting Bluetooth. 
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2 Replies
DaleNet
Nebula
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Which watch do you have? I have the Galaxy 4 and have no issues with it.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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