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Original topic:

Software Update Fail

(Topic created: Monday)
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FastenM
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Ever since I updated to beta 1 on the galaxy S24 Ultra 
Whenever I check for updates I get this error

"Couldn't download update

Unable to update the software. A network or server error occurred. Try again later"

Any solutions?
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22 Replies
FastenM
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This1734374554679.jpg
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FastenM
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It says last checked "dec 9"
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FastenM
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This means it failed since dec 9
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youu
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Did you wiped your cache partition, clear the data for software in the app section, last step if those don't work is factory reset
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FastenM
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I did clear cache in recovery mode, I'm only able to clear cache for the software update internal app, clear data is not an option

And I don't wanna do a factory reset I know it's my last resort, but I'm hoping I can somehow fix it without needing to factory reset
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youu
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Try to see if this clear data works and then try to hit check for update1734377028858.jpg
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FastenM
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I tried to clear the data of the other software update app, let me try this one
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youu
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And if that doesn't work this one should hopefully1734377383357.jpg
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FastenM
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I cleared the cache and data of any app that has the word "update" in it, and nothing helped

Including the app you shared in the screenshot
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