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12-10-2025 11:30 AM (Last edited 12-10-2025 11:31 AM ) in
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12-10-2025 11:40 AM (Last edited 12-10-2025 11:41 AM ) in
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12-10-2025 11:42 AM in
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12-10-2025 12:00 PM in
QuestionsWhat version are you running and can you access it?
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12-10-2025 11:42 AM in
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12-10-2025 11:50 AM (Last edited 12-10-2025 11:51 AM ) in
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12-10-2025 11:57 AM in
QuestionsIf needed still, use the backup to restore to like yesterday etc.
If that is not it, then clear data and the cache of the One UI app. I'll admit I have never done that as I know that will delete the customizations.
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12-10-2025 06:06 PM in
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12-10-2025 04:24 PM in
QuestionsHello,
Thank you very much for sharing your feedback.
To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:
1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.
Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.
We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.
Best regards,
One UI Beta Team
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12-10-2025 05:44 PM in
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