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Original topic:

Issues while changing provider with Beta installed on S24 Ultra

(Topic created: 2 weeks ago)
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Hoby
Asteroid
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I am currently getting an error after switching my provider a few days ago with the beta installed.

 

"One UI Beta Program"

One UI Beta features aren't available because your service provider changed.

I moved from Google FI to Tmobile.

I see an old post where someone had a similar issue on a previous beta and needed their profile updated.

I assume its SIM related.

Screenshot 2024-12-07 100045.png

7 Replies
JawshDarnit
Galaxy
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Good luck. I haven't gotten any responses back from any of the moderators. I don't know what the hold up is. I want to withdrawal from the beta now, FYI I don't know if this will happen to you but it seemingly has broken my RCS messaging. It will say now that Google Messages can't send even though I can get them. I just want to go back to 6.1 and chill.

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B-PNW
Cosmic Ray
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Uninstall your Google messages then redownload Google messages and install. Should fix the issue. Make sure to backup your messages though before you uninstall the app.
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The RCS thing could be a weird t-mobile thing. I was using an esim temporarily with a different carrier and when I went back to t-mobile they had to give me a whole new physical sim to get my messages and rcs back
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Hoby
Asteroid
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I am confused... this is not related to messaging or google messages, or RCS.

The issue is that the Members app thows the error because provider has changed after I was already on the beta.  I also believe that I might be out of luck when the next beta drops because it has locked me out for changing sims.  Flipping back isn't an option, I dropped FI and moved to TMO.   Just bad timing, and was hoping for a fix.

Thanks for the feedback though.

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B-PNW
Cosmic Ray
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If you still have your old SIM just put that back in and you can update. If not ... You're going to need to use Odin to update or downgrade to AXK4 or AXK5.
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Solution
Hoby
Asteroid
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After sending a dm, I was able to get "de-registered" from the beta.

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USBetaModerator3
Beta Moderator
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Hello @Hoby ,

Hope you are enjoying the One UI 7 Beta after the "De-registration".

Thank you for your continous support!

 

Regards,

One UI Beta Team