cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Original topic:

Does anyone know how to get battery protection to work permanently

(Topic created: a week ago)
70 Views
S24Uuser
Cosmic Ray
Options
Questions
I've always had this issue where my basic battery protection works for about 2 to 3 days before not working anymore. I then have to go into the boot menu. And clear cache partition just for it to cycle the 2 to 3 days again. Very annoying to do. 
Are there any solutions?
2 Replies
youu
Supernova
Options
Questions
I would suggest reporting this issue to Samsung so they can see why battery protection isn't working correctly because mine is
USBetaModerator3
Beta Moderator
Options
Questions

Hello,

Thanks for sharing your experience. It sounds like the issue with basic battery protection could be related to a software glitch or a conflict with system processes. Having to clear the cache partition every few days definitely isnā€™t ideal. Here are a few potential solutions you could try:

1. Update Software:

Ensure your device is running the latest firmware version. Updates often include bug fixes that might address issues like this.

2. Disable and Re-Enable Battery Protection:

Go to Settings > Battery and Device Care > Battery > More Battery Settings and toggle off ā€œProtect Battery.ā€ Wait for a moment, then toggle it back on. This could help reset the feature without needing to clear the cache partition.

3. Check for Conflicting Apps:

Third-party apps, especially battery monitoring or optimization apps, might interfere with the feature. Try identifying and disabling or uninstalling any apps that could conflict.

4. Submit a Bug Report:

Since this behavior seems persistent, itā€™s worth submitting a detailed bug report through the Samsung Members app. Include specifics about when and how the feature stops working.

5. Factory Reset as a Last Resort:

If none of the above works and the issue persists, a factory reset might resolve the problem. Make sure to back up your data before proceeding.


Hopefully, one of these solutions helps resolve the issue. If others are experiencing something similar, feel free to share your insights hereā€”collaboration often leads to the best fixes.

 

Regards,

One UI Beta Team

 

0 Likes