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QuestionsHello,
Thanks for sharing your experience. It sounds like the issue with basic battery protection could be related to a software glitch or a conflict with system processes. Having to clear the cache partition every few days definitely isnāt ideal. Here are a few potential solutions you could try:
1. Update Software:
Ensure your device is running the latest firmware version. Updates often include bug fixes that might address issues like this.
2. Disable and Re-Enable Battery Protection:
Go to Settings > Battery and Device Care > Battery > More Battery Settings and toggle off āProtect Battery.ā Wait for a moment, then toggle it back on. This could help reset the feature without needing to clear the cache partition.
3. Check for Conflicting Apps:
Third-party apps, especially battery monitoring or optimization apps, might interfere with the feature. Try identifying and disabling or uninstalling any apps that could conflict.
4. Submit a Bug Report:
Since this behavior seems persistent, itās worth submitting a detailed bug report through the Samsung Members app. Include specifics about when and how the feature stops working.
5. Factory Reset as a Last Resort:
If none of the above works and the issue persists, a factory reset might resolve the problem. Make sure to back up your data before proceeding.
Hopefully, one of these solutions helps resolve the issue. If others are experiencing something similar, feel free to share your insights hereācollaboration often leads to the best fixes.
Regards,
One UI Beta Team