- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsSolved! Go to Solution.
1 Solution
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
Monday in
QuestionsHello,
Thank you for your participation in Beta program.
Again, we apologize for the inconvenience with your current situation (unable to backup on Smartswitch, submitting error report via Members channel, unable to factory data reset, inability to rollback to One UI 6.1.1...). Due to the possible "instability" of the Beta software, we always try to inform our participants to backup the data in case these kinds of criticial issues occur during the Beta program.
You can still try to back up your current data to either Samsung or Google cloud without depending on the Smart Switch app, and try to factory data reset your device, as this is the best "solution" to resolve your current rebooting issue after several flashing.
There are numerous reasons that your device may be undergoing this issue (multiple system apps crashing due to ineligibility in One UI 7 version, optimization...etc).
Although it is painful to wait until Beta 3 (possible fix), we kindly ask you to try the Factory Data Reset (or clear cache from safe mode) after backing up your data on cloud as a best temporary solution for now.
Regards,
One UI Beta Team
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsYou need to post this in the Beta community for help
https://us.community.samsung.com/t5/One-UI-Beta-Program/ct-p/us-bp?page=1&tab=recent_topics
If you've found my post to be helpful, Please like my Comments āāā.
If my response resolved your issue, please press the Like and āāā to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsYour welcome all beta related posts are suppose to be posted there so the mods will see it
If you've found my post to be helpful, Please like my Comments āāā.
If my response resolved your issue, please press the Like and āāā to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsItās ok
If you've found my post to be helpful, Please like my Comments āāā.
If my response resolved your issue, please press the Like and āāā to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsThe only way to know if it is the Beta or the phone itself would be to follow the instructions for removing the beta and going back to OneUI6 to see if you phone still does this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
Questions- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
QuestionsNo you have to have a computer to revert back to the previous version of Android with Smart switch
If you've found my post to be helpful, Please like my Comments āāā.
If my response resolved your issue, please press the Like and āāā to Accept as Solution button.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sunday in
Questions